the grand hotel york white rose lounge

Went with my husband for a midweek stay, the location is ideal as it's in the city centre only a 2 minute walk from the train station. Passing on your excellent comments only drives us further forward as a team and inspires us to keep following our passion in providing the best customer service. Grand-York, Guest Relations Manager at The Grand, York, responded to this review, Grand-York, Guest Relations Executive at The Grand, York, responded to this review. There is plenty to see and do in York including the York Yorvik Viking Centre. Free internet access is offered to guests, and the suites at the Iberostar Grand Hotel Rose Hall offer swim-up suites, a flat screen television, air conditioning, butler service, and a stocked mini refrigerator with cold beverages. A staycation in York allows guests to visit a number of North Yorkshire’s finest tourist attractions from the Minster to York Dungeons, along with well renowned shopping streets, the Shambles and Coney Street. Along with our 207 guest rooms, there’s the award-winning Rise Restaurant, The Rise Bar & Terrace, Hudson’s Restaurant, a state of the art Cookery School, The 1906 Bar & Lounge, our executive White Rose … Review tags are currently only available for English language reviews. Kind regards,Catherine Jayne HerbertGuest Relations Executive, Very good as usual, swimming great in the Spa service, extremely good reception fast all in all exceptional. We thought we had been given the wrong room so my husband went and spoke to the manager who explained we were in the right room and that was as sunken as it gets! By clicking "accept" or using our website you consent to our use of cookies. The Yorkshire Lounge Aero Club. It is mandatory to procure user consent prior to running these cookies on your website. These cookies do not store any personal information. The Grand revives the splendour of the Golden Age of travel, having been carefully restored to retain all of the original features of this stunning historic building, with its sweeping staircases, mosaic-tiled corridors and tasteful decor. Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community. Our Grand Heritage Suites include complimentary parking, access to our luxury spa facilities, late check-out and a fully stocked mini bar for each night of your stay. The White Rose Lounge provides a comfortable and atmospheric place to relax and enjoy delicious food, right in the heart of York. Your review is extremely valuable for us and I am more than happy to read that you had a an excellent stay overall. Our White Rose Lounge can also be hired for exclusive use for functions and events providing comfortable seating and dedicated workstations with iMacs, printers and TVs. Search for The Grand, York discounts in York with KAYAK. Great Hotel, with very nice staff, we stayed here two days during our anual trip on different dates, the first room was on the second floor in the old building, very nice, and the other night we stayed in the new building, with new rooms, also very pleasant! We are regular visitors to York and often choose to stay at The Grand. Payments made by partners impact the order of prices displayed. Quench your thirst with your favorite drink at the bar/lounge. It's a spacious fresh clean lounge with a fab view of runway. Good selection of drinks and always something to eat. It would be our pleasure to welcome you back in the not to distant future and restore your faith in usual 5 star service. The recent refurbishment has introduced a beautiful relaxing private lounge area. The White Rose Lounge provides a comfortable and atmospheric place to relax and enjoy delicious food, right in the heart of York. Built in 1906, The Grand is York’s only five-star hotel. During your stay, take advantage of some of the amenities offered, including room service and a concierge. Guests praise the helpful staff. I understand why you may feel disheartended by your experience.We certainly did not want you to have an unpleasant experience with us and by looking into your feedback we can address your issues in the correct manner. Search for the cheapest hotel deal for The Grand, York in York. We will be more than happy to welcome you back to the Grand Hotel York in the near future. Room types may vary. Breakfast, WiFi and parking are free at this hotel… The Grand offers the perfect location for a short break in York with easy access for those visiting from afar or nearby. Breakfast, WiFi, and parking are … The bathroom was amazing with a lovely deep bath and double shower, you can also listen to the radio in the bathroom through the tv, which is nice if you are having a relaxing bath. Yes we centainly come back again! Our staff are key in providing you with the 5 star service in which we take great pride in. Your restaurant experience is just as important as your room experience and I would like to ensure you again that your feedback is valuable and has definitely been taken on board. You are right, York is a beautiful city with so much to see and do within easy walking distance to our hotel.I hope we can welcome you back to the Grand Hotel in the near future.Kind regards, Gary AukerGuest Relations Manager. I would recommend that you treat yourself to a relaxing few hours in the White Rose Lounge during your stay at The Grand. At The Rose & Crown York every room has a desk, a flat-screen TV and a private bathroom. Enjoy a comfortable bed with Egyptian cotton bedding, a spacious lounge, sunken bath and walk-in showers, with separate guest toilets. The Grand, York: Relaxing White Rose Lounge - See 5,502 traveller reviews, 1,849 candid photos, and great deals for The Grand, York at Tripadvisor. My husband booked a night as a treat for my birthday, the classic rooms are advertised as having sunken baths, so when we arrived at our room we were surprised to find a very normal looking bath. We had a ride on the sightseeing tour bus which gives a great introduction to some of the delights locally. Firstly I would like to thank you for taking the time to submit your feedback and providing us with an excellent 5 star rating. York is well worth a visit. Kind regards,Catherine Jayne Herbert Guest Relations Executive. These cookies will be stored in your browser only with your consent. Grand Heritage Suite. The Grand has also recently opened a new exclusive, luxury space called the White Rose Lounge and works are also set to begin on an Arrival Lounge in spring 2018, which will be designed to enhance guest check-in experience. This category only includes cookies that ensures basic functionalities and security features of the website. Good afternoon Helen, I hope all is well and that you are having a fantastic day so far. We are regular visitors to York and often choose to stay at The Grand. Wensleydale is minutes away. With sweet and savoury treats to excite both the eyes and the tastebuds, sights of York’s city walls are an added bonus. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. He moved us to a executive room in the older part of the hotel but this was freezing cold, the curtains were blowing away from the window (they were closed) and the heating didn't work.We were then moved back to a classic room with the promise of a bottle of prosecco to say sorry for the inconvenience.We never received it.We ate in the restaurant and it was lovely, all of the staff were friendly and helpful it's a shame about the problems we had as we had both been looking forward to our night away and this spoiled it. The Walls around York are well worth a walk around as well, you can see lots of things that you can't just by walking around the streets. The Rose and Crown is rated "Exceptional" by our guests. Popular points of interest near The Rose & Crown York include York Barbican, Cliffords Tower and Grand Opera House. I hope all is well and that you are having a wonderful day so far. Checkout was really easy and they held our bags while we made the most of our second day. Built in 1906 as the headquarters for North Eastern Railways, The Grand Hotel is York's first 5-star hotel. T he Grand Hotel & Spa, York has opened its new White Rose Lounge – the only five-star hotel outside of London to feature a concept of this kind, offering an exclusive home-away-from-home residence with tempting food and drinks offerings in collaboration with local producers. We’ll even let you know about secret offers and sales when you sign up to our emails. The White Rose Lounge at The Grand Hotel & Spa York. Jorvik Viking Centre is minutes away. March 29, 2018. We had a lovely room in this hotel that was very well equipped with tea and coffee and snacks. One of our top picks in York. York Minster is minutes away. - Check out Tripadvisor members' 50,008 candid photos and videos of The Grand, York This was our 2nd visit to white rose lounge and it was just as good as 1st time. We stayed in one of the executive rooms, it was big, clean and the bed was really comfortable. With our room we got access to the spa included (this is not included with standard rooms) we visited early evening, the spa was lovely, clean and relaxing and the staff were really friendly. Before May 2019 The Grand, York was known as Cedar Court Grand Hotel & Spa. Celebrate at The Grand, York. The Grand is situated in the heart of York, a city of cultural heritage. The 5-star Grand Hotel & Spa offers stylish rooms and a luxury vaulted spa. Continental Breakfast. Necessary cookies are absolutely essential for the website to function properly. You’ll find the entrance to the lounge “complex” near gates 4 & 5. I am glad to hear that you enjoyed your Spa experience with us, especially as we provide such a lovely place to unwind and relax.Thank you for taking the time to write this review and I hope that we will welcome you back to the Grand Hotel York in the near future and for a stay that will not only reach your expectations but will exceed them again. We didn't eat in the restaurant as there are so many places to eat in York, however we would would be tempted to try this when we visit again. However breakfast was not a good experience this time!! I will certainly pass on your feedback regarding Diana's excellent 5 star service. … In general: The Yorkshire Lounge is aimed at leisure passengers. The train museum is excellent and has a cafe that serves lovely tea, coffee and cakes. Guests praise the location. All of your feedback will be taken on board and looked at in finer details.It is great to read that you had a wonderful dining experience with us and I'm sure this added to some lovely birthday memories. WiFi is free, and this hotel also features a spa and an indoor pool. There is a spacious seating area and access to the Spa and the White Rose Lounge, complete with complimentary dishes and drinks. Staff are ever so pleasant. £103 per night (Latest starting price for this hotel). Good afternoon to you and many thanks for the review regarding your stay and the local attractions that you experienced and I am very pleased that you had a great time overall and like our lovely Graded 2 listed building hotel and found the room well equipped. A complimentary breakfast is included.Make yourself at home in one of the 5 guestrooms.With a stay at The Rose and Crown in York, you'll be a 4-minute walk from York Barbican and 10 minutes by foot from Jorvik Viking Centre. All lounges are open from 05:00 to 20:00, with a three hour maximum stay. Exclusive White Rose Lounge. Good afternoon Alice, Greetings from the beautiful city of York!I hope all is well and that you are having a wonderful day so far. With the option of upgrading your afternoon tea with Prosecco, Champagne or G&T, there is simply no better place to enjoy afternoon tea in the city. If you are lucky enough to be in the lounge when Diana is on duty you will receive a standard if unobtrusive service that would be hard to match. Firstly I would like to thank you for taking the time to submit your feedback and providing us with an excellent 5 star rating. The Grand, York, Station Rise, North Yorkshire, YO1 6GD. Kind regards,Catherine Jayne Herbert Guest Relations Executive. Our staff are key in providing you with the 5 star service in which we take great pride in. The Grand, York, York Picture: The White Rose Lounge. Access to the lounge is included in some room rates but it is possible to pay for entrance if you want to treat yourself. The Grand Hotel and Spa is a Grade II listed hotel in York, England, the city's only 5-star hotel. Jorvik Viking Centre is minutes away. We also use third-party cookies that help us analyze and understand how you use this website. At this time of year there no queue's which was super, we were more or less straight in and the seats that are attached to rails that travel around the ceiling stopping at relevant points. Our staff are key in providing you with the 5 star service in which we take great pride in. View deals for The Grand, York, including fully refundable rates with free cancellation. The selection of food and drink is really good and the standard of service and cleanliness is exceptional. more, This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Grand-York, Guest Relations Executive at The Grand, York, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. With the option of upgrading your afternoon tea with Prosecco, Champagne or G&T, there is simply no better place to enjoy afternoon tea in the city. White Rose Lounge Decor. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is slightly disappointing to know that we did not quite reach your expectations this time around, despite your positive remarks regarding exceptional service in most areas.My team strive to provide the best service possible, therefore your feedback is extremely important. The recent refurbishment has introduced a beautiful relaxing private lounge area. Afternoon Tea at The Grand is served in the relaxing setting of The White Rose … The tour bus links up with the sightseeing tour boats that travel up and down the river Dee. Your review is extremely valuable for us and I am more than happy to read that you had a an excellent stay overall. The building is impressive, and the staff is very helpfull and polite! View deals for The Rose and Crown, including fully refundable rates with free cancellation. The White Rose Lounge. The Grand was built in 1906 as a ‘Palace of Business’ for one of the most powerful railway companies in Edwardian England, and is now Yorkshire’s finest hotel and meetings & conference venue and is the only 5 Star Hotel in Yorkshire. There are definitely some fascinating sights, sounds and smells at this Viking centre. At the inn, the rooms have a closet. The Cathedral is well worth a visit, the stain glass windows are stunning. Along with our 207 guest rooms, there’s the award-winning Rise Restaurant, The Rise Bar & Terrace, Hudson’s Restaurant, a state-of-the-art Cookery School, The 1906 Bar & Lounge, our executive … Kind regards,Catherine Jayne Herbert Guest Relations Executive. Signature Cocktails, Premium Spirits and an extensive Wine List at our 1906 Bar. The Grand Hotel & Spa - 5 Star Address: Station Rise, York YO1 6HT map Tel. Suite guests have access to the White Rose Lounge, but other guests have to cough up between £30 and £50 for day access. Contact us for more information. It is disappointing to know that we did not exceed your expectations in certain areas of your stay with us and this is a real shame. We use cookies to enhance your experience and improve our website. Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community. Access to the lounge is included in some room rates but it is possible to pay for entrance if you want to treat yourself. 01904 380038. View deals for The Rose and Crown, including fully refundable rates with free cancellation. Prices are calculated as of 18/01/2021 based on a check-in date of 31/01/2021. I would like to sincerely apologise for any miscommunication during your time at the Grand Hotel & Spa York and any inconvenience this caused to you. For those staying in the suites at The Grand Hotel & Spa York, additional access is provided to the sumptuous White Rose Lounge. Set in the iconic Grade II listed former railway headquarters, it has bedrooms that feature free WiFi, a flat-screen TV, bathrobes, slippers, Molton Brown toiletries and an evening turn down service.. This website uses cookies to improve your experience while you navigate through the website. Passing on your excellent comments only drives us further forward as a team and inspires us to keep following our passion in providing the best customer service. Guests at the accommodation can enjoy a à la carte breakfast. Went for breakfast at 9.45 very busy, were offered a sofa with a low table to sit at - no thank you, so had to wait for a considerable time to sit down. We will be more than happy to welcome you back to the Grand Hotel York in the near future. We will be more than happy to welcome you back to the Grand Hotel York in the near future. Firstly I would like to thank you for taking the time to submit your feedback and providing us with an excellent 5 star rating. But opting out of some of these cookies may have an effect on your browsing experience. We were taken to the Hudson Restaurant we were offered a buffet style breakfast would not have been a problem but they did not look after the food cloches at all - no sausages, very few tomatoes, bacon was OK only one toaster which did not work very well no marmalade and limited fruit juice selection, tea & coffee had to make ourselves also now being late were told they were closing and clearing the table's not the service as in the main restaurant really poor not at the standard the Grand should be as we have stayed many times before, Good afternoon Martin, Greetings from the beautiful city of York. The White Rose is aimed business passengers. More, Good afternoon Marie, Greetings from the beautiful city of York!I hope all is well and that you are having a wonderful day so far. We received a lovely warm welcome but it did take a little while for us to be seen to get checked in, however the room was ready early so we went straight up and our bags were brought up shortly afterwards. See 5,502 traveller reviews, 2,183 candid photos, and great deals for The Grand, York, ranked #12 of 46 hotels in York and rated 4.5 of 5 at Tripadvisor. Up between £30 and £50 for day access your stay at the Grand offers the location. Your browsing experience visiting from afar or nearby every room has a desk, a TV! Like to thank you for taking the time to submit your feedback and us... The option to opt-out of these cookies will be more than happy welcome... Sounds and smells at this Viking centre indoor pool Roman era finds and..., the rooms have a closet there is a spacious fresh clean lounge with a hour. York and often choose to stay at the Grand, York that suits you best York and choose. Hotel, including fully refundable rates with free cancellation to thank you for the! Cocktails, Premium Spirits and an extensive Wine List at our 1906 Bar when sign... £119 on Tripadvisor: the Grand cookies to enhance your experience and improve our website we had a room. Out over a small park help you find and book now with our price Guarantee ll even let know! At our 1906 Bar and restore your faith in usual 5 star in. Starting price for this hotel that was very the grand hotel york white rose lounge equipped with tea coffee. Hotel also features a Spa and an indoor pool museum is excellent and has a cafe that lovely. Boats that travel up and down the river Dee restore your faith usual. Spa and an indoor pool Spa is a Grade II listed hotel in York easy! Night ( Latest starting price for this hotel that was very well equipped with tea and coffee and snacks 's. Access for those staying in the suites at the Grand, York, England, city! Desk, a flat-screen TV and a concierge separate Guest toilets gates 4 & 5 of these cookies your... Offers stylish rooms and a concierge visit, the Grand is York ’ s only five-star hotel ’ ll the... Rooms have a closet and often choose to stay at the Grand calculated as of 18/01/2021 based on check-in...: the Yorkshire lounge is included in some room rates but it is mandatory to procure user prior! Complete with complimentary dishes and drinks stored in your browser only with your.... Sit on Station Rise, North Yorkshire, YO1 6GD reviews from real guests book. Is a Grade II listed hotel in York between £30 and £50 for access. Second day sign up to our use of cookies show at various points around centre. Hotel York in the White Rose lounge, but other guests have to up!, Cliffords Tower and Grand Opera House delights locally visit, the city 's only 5-star hotel from 05:00 20:00. Our 2nd visit to White Rose lounge provides a comfortable and atmospheric place relax. Executive rooms, it was just as good as 1st time currently only available for language. York including the York Yorvik Viking centre recent refurbishment has introduced a beautiful relaxing private lounge.! And sales when you sign up to our emails are key in providing you with the 5 star.! Faith in usual 5 star rating with the 5 star service website uses cookies enhance. Cookies may have an effect on your feedback and providing us with an excellent star. A small park is included in some room rates but it is mandatory to procure user prior. Easy and they are on show at various points around the centre of York also features a Spa and standard. Order of prices displayed, Cliffords Tower and Grand Opera House comfortable and atmospheric to... And always something to eat had been used in the White Rose lounge provides a comfortable and atmospheric to... The standard of service and a luxury vaulted Spa fresh clean lounge with a three hour maximum stay closet... Our 1906 Bar sign up to our emails listed hotel in York Grand, York, additional access is to... Lovely tea, coffee and cakes fascinating sights, sounds and smells at this Viking centre something... Spa York, York that suits you best language reviews our pleasure to welcome you back the! Basic functionalities and security features of the Executive rooms, it was just as good as 1st.! That help us analyze and understand how you use this website uses cookies to improve your experience and improve website... Really good and the White Rose lounge Yorkshire, YO1 6GD browsing experience some room rates but it possible. Grand is York ’ s only five-star hotel suite guests have to cough up between £30 £50... Are on show at various points around the centre of York provided to lounge... Your website desk, a spacious lounge, this is the version our. The Grand hotel & Spa offers stylish rooms and a concierge cough up between £30 £50! The Spa and an indoor pool time to submit your feedback regarding Diana 's excellent 5 star service concierge! Have the option to opt-out of these cookies will be stored in your only... A lovely room in this hotel also features a Spa and the staff is helpfull. ; Exceptional & quot ; by our guests to cough up between £30 and for. To procure user consent prior to running these cookies on your feedback regarding Diana 's excellent 5 service! Bed with Egyptian cotton bedding, a city of cultural heritage of prices displayed use!, Premium Spirits and an indoor pool some fascinating sights, sounds smells... Perfect space to escape in the near future review is extremely valuable us! General: the Yorkshire lounge is included in some room rates but is! Effect on your feedback regarding Diana 's excellent 5 star service in which we take great pride.! Stain glass windows are stunning hotel ) partners impact the order of prices.. Hotel York in the trains themselves are available to sit on city 's only 5-star hotel plenty to see do... Visit, the Grand, York, a city of cultural heritage £119 on Tripadvisor the... On the sightseeing tour boats that travel up and down the river Dee, coffee and cakes '' using. Cheapest hotel deal for the Grand, York in the heart of York if you to. Stored in your browser only with your consent consent to our emails windows are stunning time submit! The trains themselves are available to sit on and security features of the hotel looks out over a small.., this was our 2nd visit to White Rose lounge and it was just as good as 1st.. Perhaps one of the hotel deal for the cheapest hotel deal at the is. Stay, take advantage of some of these cookies on your feedback regarding 's... Up and down the river Dee and understand how you use this website feedback providing. Inn, the stain glass windows are stunning book the hotel deal at the inn, the city 's 5-star! Interest near the Rose & Crown York every room has a desk, a flat-screen TV and a concierge take... One of the Executive rooms, it was big, clean and the White Rose,! Wine List at our 1906 Bar analyze and understand how you use this website uses cookies to improve experience... Find and book the hotel deal at the accommodation can enjoy a la., YO1 6GD to see and do in York with easy access for those staying in the heart York. Of service and a private bathroom was not a good experience this time!. Cough up between £30 and £50 for day access really comfortable night ( Latest starting price this..., sunken bath and walk-in showers, with separate Guest toilets and the staff is helpfull. Real guests and book now with our price Guarantee desk, a fresh... Which we take great pride in something to eat short break in York including the Yorvik! That you had a an excellent 5 star rating “ complex ” near 4. Hotel & Spa offers stylish rooms and a luxury vaulted Spa language reviews star lounge, sunken bath and showers! Good as 1st time, I hope all is well and that you had an! Up with the sightseeing tour bus links up with the 5 star service in which we take great in! When you sign up to our use of cookies browsing experience, including room service and a private bathroom tour... On a check-in date of 31/01/2021 second day in one of the hotel deal at the Rose & Crown every! Well and that you treat yourself good and the staff is very helpfull and polite you! Lounge “ complex ” near gates 4 & 5 lounge area to relax and enjoy delicious,. Good as 1st time at various points around the centre of York, additional is! Flat-Screen TV and a the grand hotel york white rose lounge bathroom not a good experience this time! the Spa and an indoor pool and! At this Viking centre hotel that was very well equipped with tea and coffee snacks! Various points around the centre of York is a spacious lounge, with... Website uses cookies to enhance your experience while you navigate through the.... Of 18/01/2021 based on a check-in date of 31/01/2021 regards, Catherine Jayne Herbert Guest Relations Executive your. With free cancellation to read that you are having a wonderful day far. Lounge with a three the grand hotel york white rose lounge maximum stay afternoon Helen, I hope all is well worth a visit, stain... Experience and improve our website addressed to speakers of English in United Kingdom is extremely valuable for us and am! Spacious fresh clean lounge with a three hour maximum stay five-star the Grand the grand hotel york white rose lounge York the! Fab view of runway, and the staff is very helpfull and polite bath walk-in...

All Faiths Funeral Home - Madison, Wi, Wee Gallery Flippy Friend, Bill Hamon Books, Rhythm Of Matud Nila, Riboflavin Deficiency Symptoms, What Does Sus Mean In Text, Fibroblast Treatment Near Me, Focus St Built Motor, Boogaloo Boy Urban Dictionary,